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DISCIPLINARY ORDERS POSTED for 2014

TEXAS DEPARTMENT OF INSURANCE

The Texas Department of Insurance has issued the following disciplinary orders. Only final orders are listed. A Commissioner of Insurance order imposing disciplinary measures becomes final 20 days after the agent or insurance company has received notice of the order unless a motion for rehearing is filed within that period. A motion for rehearing stays the finality of an order until the Commissioner of Insurance acts upon the motion or upon the operation of law. Commissioner of Insurance orders are subject to appeal to state district court.

A Commissioner of Workers’ Compensation consent order (settlement) imposing sanctions becomes final upon signature of the Commissioner of Workers’ Compensation. System participants are entitled to a hearing at the State Office of Administrative Hearings (SOAH) if they do not wish to settle the enforcement matter. If there is a hearing on an enforcement matter at SOAH, the SOAH Administrative Law Judge will issue a Proposal for Decision (PFD). The Commissioner of Workers’ Compensation will then consider the case, and shall issue a decision or order that may become final. The decision or order that may become final will become final in accordance with Government Code chapter 2001, subchapters F and G.

Copies of Commissioner of Insurance and or Commissioner of Workers' Compensation orders may be obtained only by an open records request. Your request can be sent by email, fax, mail, or in person. Learn more about how to request information.


ASI Lloyds of St. Petersburg, FL
Order Number: 3691
Date of Order:  12/2/2014
Action Taken:  Fined $40,000
Violation:  Improperly used a form for writing residential property insurance that was not filed and approved by commissioner.


Foster, Mary Hernandez of Houston
Order Number: 3719
Date of Order:  12/16/2014
Action Taken:  General lines life, accident and health license suspended until September 1, 2015
Violation:  Failed to comply with continuing education requirements


Gibraltar Insurance Services, Inc. of Lubbock
Order Number: 3702
Date of Order:  12/3/2014
Action Taken:  Fined $1,200
Violation:  Failed to timely file new or renewal surplus lines policies and related documents


Johnson, Gary Wayne, Healthcare Advisors, L.L.C. of Mason
Order Number: 3737
Date of Order:  12/18/2014
Action Taken:  Fined $1,500
Violation:  Failed to timely notify TDI of administrative action taken by financial or insurance regulator


Lofgren, Sherry Lynn of Arlington
Order Number: 3736
Date of Order:  12/18/2014
Action Taken:  Fined $1,500
Violation:  Failed to timely notify TDI of administrative action taken by financial or insurance regulator


National Unity Insurance Company of San Antonio
Order Number: 3707
Date of Order:  12/5/2014
Action Taken:  Fined $30,000
Violation:  Failed to comply with Texas Insurance Code and administrative codes in instances identified in market conduct examination


Sheridan, Thomas of Austin
Order Number: 3703
Date of Order:  12/3/2014
Action Taken:  Fined $600
Violation:  Failed to timely file new or renewal surplus lines policies and related documents


Sosa, Lou Ann of Rosenberg
Order Number: 3706
Date of Order:  12/5/2014
Action Taken:  Fined $1,000; must pay restitution of $416
Violation:  Withheld money belonging to insurer


Symetra National Life Insurance Company of Bellevue, WA
Order Number: 3718
Date of Order:  12/15/2014
Action Taken:  Fined $1.2 million to be allocated to participating state regulators
Violation:  Multi-state Regulatory Settlement Agreement related to claims administration practices including efforts to identify owners and beneficiaries of unclaimed proceeds


Affinity Insurance Services, Inc. of Lincolnshire, IL
Order Number: 3651
Date of Order:  11/10/2014
Action Taken:  Fined $2,600.
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay a fee


American Title Assurance of Texas, Inc. of Dallas
Order Number: 3643
Date of Order:  11/6/2014
Action Taken:  Fined $3,500
Violation:  Failed to timely submit annual trust fund account audit


Baron, Jeffrey of Ft. Lauderdale, FL
Order Number: 3652
Date of Order:  11/10/2014
Action Taken:  Fined $6,000
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay a fee.


Fisher, John Walter and Alliance Agency Inc. of Arlington
Order Number: 3682
Date of Order:  11/19/2014
Action Taken:  (SOAH Docket No. 454-15-0735.C) Fined $7,300. General lines property and casualty license and general lines life, accident and health licenses revoked for John Walter Fisher and Alliance Agency Inc.
Violation:  Engaged in fraudulent or dishonest acts or practices; Fisher failed to comply with continuing education requirements; Alliance Agency failed to maintain qualifications to obtain a license


Flowers Title Companies L.L.C.; Longview Title Company, L.L.C.; Texas First Title Company, II, Inc. of Henderson, Longview, Jacksonville
Order Number: 3680
Date of Order:  11/19/2014
Action Taken:  Fined $7,500
Violation:  Improperly paid, allowed, or permitted a thing of value for engaging in business of title insurance or for soliciting or referring title insurance business.


Gutierrez, Fabian; F.G. Enterprise, Ltd. of Houston
Order Number: 3640
Date of Order:  11/6/2014
Action Taken:  Fined $1,000
Violation:  Withheld money belonging to an insured, insurer or beneficiary


Maru, Alexander Gakuhi of Irving
Order Number: 3677
Date of Order:  11/17/2014
Action Taken:  Fined $2,000; General lines life, accident, and health license revoked
Violation:  Failed to comply with continuing education requirements; Engaged in fraudulent or dishonest acts or practices


Morris, Edward of Killeen
Order Number: 3685
Date of Order:  11/20/2014
Action Taken:  Fined $1,000; Must pay restitution of $2,144
Violation:  Illegally withheld money belonging to an insurer


NTC Services, L.L.C. DBA Nueces Title Company of Corpus Christi
Order Number: 3642
Date of Order:  11/6/2014
Action Taken:  Fined $3,500
Violation:  Failed to timely submit annual trust fund account audit


Payne, Dorman Troy and Public Claims Adjusters & Associates, Inc. of St. Petersburg, FL
Order Number: 3650
Date of Order:  11/10/2014
Action Taken:  (SOAH Docket No. 454-14-3875.C) Public insurance adjuster license revoked for Dorman Troy Payne and Public Claims Adjusters and Associates, Inc.
Violation:  Misappropriated or converted money belonging to an insurer or insured; Engaged in fraudulent or dishonest acts or practices; Received commission exceeding 10 percent


Reid, James F. of Houston
Order Number: 3681
Date of Order:  11/19/2014
Action Taken:  (SOAH Docket No. 454-15-0135.C) Fined $5,500. General lines life, accident and health license and general lines property and casualty license revoked
Violation:  Misappropriated or converted money belonging to an insurer


RLA Insurance Intermediaries, L.L.C. of Boston, MA
Order Number: 3644
Date of Order:  11/6/2014
Action Taken:  Fined $2,300
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay a fee


Skipper, Cullman Leonard of Lubbock
Order Number: 3653
Date of Order:  11/10/2014
Action Taken:  Fined $1,200
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay a fee


Standard Lines Brokerage, Inc. of Tamarac, FL
Order Number: 3654
Date of Order:  11/10/2014
Action Taken:  Fined $1,300
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay a fee


Sun Life Assurance Company of Canada; Delaware Life Insurance Company (AKA Sun Life Assurance Company of Canada): et al. of Wellesley Hills, MA
Order Number: 3688
Date of Order:  11/25/2014
Action Taken:  Fined $3.2 million in Regulatory Settlement Agreement resulting from multi-state targeted market conduct examination
Violation:  Relating to settlement practices, procedures and policy administration relating to claims including efforts to identify owners and beneficiaries of unclaimed proceeds


Title One, Digital Title Services, L.L.C. of Lubbock
Order Number: 3641
Date of Order:  11/6/2014
Action Taken:  Fined $7,500
Violation:  Failed to timely submit an annual trust fund account audit


UnitedHealthcare Insurance Company of Minnetonka, MN
Order Number: 3686
Date of Order:  11/21/2014
Action Taken:  Fined $10,000
Violation:  Improperly denied insurance claims


VGM Brokerage, Inc. of Waterloo, IA
Order Number: 3655
Date of Order:  11/10/2014
Action Taken:  Fined $700.
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay a fee


Vines, Vincent of Odessa
Order Number: 3649
Date of Order:  11/10/2014
Action Taken:  Fined $5,000; Must pay restitution of $8,803
Violation:  Misappropriated, converted to own use or illegally withheld money belonging to insurer or insured


Aggressive Insurance Services, L.L.C. of Irving
Order Number: 3622
Date of Order:  10/30/2014
Action Taken:  Fined $600
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay fee


Arrowood Indemnity Company of Charlotte, NC
Order Number: 3620
Date of Order:  10/30/2014
Action Taken:  Fined $9,000
Violation:  Failed to timely pay independent review organization fee


Automotive Risk Management & Insurance Services, Inc. of Stockton, CA
Order Number: 3623
Date of Order:  10/30/2014
Action Taken:  Fined $2,700
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay fee


Bonzer, Jacob Richard of Lake Forest, California
Order Number: 3608
Date of Order:  10/24/2014
Action Taken:  Non-resident general lines property and casualty license revoked
Violation:  Engaged in fraudulent or dishonest acts or practices


Castillo, Homero P.E. of Kingsville
Order Number: 3567
Date of Order:  10/3/2014
Action Taken:  Qualified inspector appointment placed on probation fro one year subject to terms of order
Violation:  Signed or caused to be prepared an inspection report containing false, fictitious, or fraudulent statement or entry


Davis, Glen Richard of Fort Worth
Order Number: 3627
Date of Order:  10/31/2014
Action Taken:  (SOAH Docket No. 454-15-0368.C) Fined $5,000; General lines property and casualty license and general lines life, accident, and health license revoked
Violation:  Engaged in dishonest or fraudulent acts and practices


DeLeon, Julie of Gregory
Order Number: 3602
Date of Order:  10/23/2014
Action Taken:  (SOAH Docket No. 454-15-0199.C)Fined $2,800
Violation:  Withheld money belonging to insured; Failed to provide required information to TDI


Locke, Natalie Rochelle of Katy
Order Number: 3568
Date of Order:  10/3/2014
Action Taken:  Fined $25,000; Insurance adjuster license revoked
Violation:  Engaged in fraudulent or dishonest acts or practices


Maher, Ryan David of Houston
Order Number: 3585
Date of Order:  10/21/2014
Action Taken:  Fined $5,000; Must pay restitution; General lines property and casualty license revoked.
Violation:  Engaged in fraudulent or dishonest acts or practices


Manley, Daniel Dale of San Benito
Order Number: 3601
Date of Order:  10/23/2014
Action Taken:  (SOAH Docket No. 454-14-3417.C)Application for insurance adjuster license and property and casualty license denied.
Violation:  Attempted to obtain a license by fraud or misrepresentation; Engaged in fraudulent or dishonest acts or practices


Miller, Trevor Bernard of Wilsonville, OR
Order Number: 3624
Date of Order:  10/30/2014
Action Taken:  Fined $700
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay fee


Minardi, Raymond Sebastian of Plano
Order Number: 3606
Date of Order:  10/24/2014
Action Taken:  Suspension of general lines life, accident, and health license probated for two years
Violation:  Past regulatory actions on investment business


Murray, John Franklin of Floresville
Order Number: 3588
Date of Order:  10/21/2014
Action Taken:  Fined $1,000
Violation:  Failed to comply with continuing education requirement


Paige, Sandra Marie of Houston
Order Number: 3586
Date of Order:  10/21/2014
Action Taken:  Fined $2,000
Violation:  Failed to comply with continuing education requirements


Reyes, Howard David III of Corpus Christi
Order Number: 3589
Date of Order:  10/21/2014
Action Taken:  General lines life, accident, and health license revoked
Violation:  Engaged in fraudulent or dishonest acts or practices


Robbins, Barry K. of Houston
Order Number: 3570
Date of Order:  10/8/2014
Action Taken:  Fined $5,000, General lines property and casualty license and general lines life, accident, and health license revoked
Violation:  Engaged in fraudulent or dishonest acts or practices


Sellers, Ryan C. of Dripping Springs
Order Number: 3571
Date of Order:  10/8/2014
Action Taken:  Fined $5,000; General lines life, accident, and health license revoked
Violation:  Engaged in fraudulent or dishonest acts or practices


Solis, Gerardo of San Antonio
Order Number: 3621
Date of Order:  10/30/2014
Action Taken:  Fined $5,000
Violation:  Engaged in fraudulent or dishonest acts or practices


Veritas Title Partners, L.P. of Houston
Order Number: 3587
Date of Order:  10/21/2014
Action Taken:  Fined $2,000
Violation:  Misrepresented title agent's compliance with continuing education requirements


Walker Myers Insurance & Risk Management L.L.C. of Spring
Order Number: 3625
Date of Order:  10/30/2014
Action Taken:  Fined $800
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay fee


Wunderlich, Willian F. of Metairie, LA
Order Number: 3626
Date of Order:  10/30/2014
Action Taken:  Fined $1,700
Violation:  Failed to timely file new or renewal surplus lines policies and related documents; Failed to timely pay fee


Aguilar, Daniela Nalleli of Katy
Order Number: 3563
Date of Order:  9/26/2014
Action Taken:  (SOAH Docket No. 454-14-5043.C) Fined $3,800; General lines property and casualty license revoked
Violation:  Engaged in fraudulent or dishonest acts or practices; Failed to comply with continuing education requirements


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